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Privacy Policy

Privacy Policy for C Ceylon Travel Agency

C Ceylon (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.cceylon.com or use our services. By using our website, you agree to the terms outlined in this Privacy Policy.

  1. Information We Collect

We collect information to provide better services to our customers. The information we gather includes:

  1. Personal Information

When you make a booking or inquiry, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Passport or identification details (if required for travel arrangements)
  1. Non-Personal Information

We may automatically collect certain information about your device and browsing activities, such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited on our website
  • Date and time of access
  1. Payment Information

For bookings and transactions, we may collect payment details. All payment information is processed securely through third-party payment gateways.

  1. How We Use Your Information

We use your information to:

  • Process bookings and payments
  • Respond to inquiries and provide customer support
  • Personalize your travel experience
  • Send you travel updates, promotional offers, and newsletters
  • Improve our website and services
  1. Sharing Your Information

We only share your information as necessary and with trusted third parties, such as:

  • Airlines, hotels, and travel service providers to fulfill your bookings
  • Payment processors for secure transactions
  • Law enforcement or regulatory authorities when required by law

We do not sell, trade, or rent your personal information to others.

  1. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies help us understand how you interact with our site and allow us to offer personalized content. You can manage cookie preferences through your browser settings.

  1. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your information. However, no method of online transmission or storage is entirely secure, and we cannot guarantee absolute security.

  1. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections to your data
  • Withdraw consent for marketing communications
  • Request deletion of your data (subject to legal obligations)

To exercise these rights, please contact us at [email protected]

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

  1. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect information from children.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
C Ceylon Travel Agency
Email: [email protected]
Phone: +94 77 539 6733
Address: Sri Lanka: 90 Mawilmada Road, Kandy, Central Province, 20000
Ireland: 65 Ashbrook, Castlelake, Carrigtwohill, Cork T45TX21